Shipping Policy
Last Updated: June 12, 2026
Thank you for supporting 4 Every Paw. We want your order to arrive as quickly and smoothly as possible. This Shipping Policy explains our processing times, estimated delivery windows, tracking, address changes, customs, and what to do if there is an issue with your shipment.
Where Orders Ship From
4 Every Paw products may ship from fulfillment partners and warehouses in the United States, Hong Kong, or other locations depending on inventory availability, product type, and your shipping address.
Your order may ship from a different location than expected. Our fulfillment system automatically routes orders based on available stock and the fastest practical delivery option.
Some orders may arrive in multiple shipments if items are fulfilled from different locations.
Current Shipping Conditions
Due to high demand, please allow an additional 1–4 business days for processing during busy periods.
Your estimated delivery options and costs will be shown at checkout when available.
Processing Time
Most orders are processed within 1–3 business days after purchase.
During peak periods, promotional launches, holidays, inventory transfers, or high-demand periods, processing may take up to 7 business days.
Business days are Monday through Friday and do not include weekends or public holidays.
Processing time is separate from shipping time. Your delivery window begins after your order has been processed and handed off to the shipping carrier or fulfillment partner.
Estimated Delivery Times
Most orders arrive within 8–15 business days, depending on your location, shipping method, carrier, local post office, customs processing, and other factors outside our control.
Estimated delivery times are not guaranteed unless a guaranteed shipping service is specifically offered at checkout.
Delivery delays may occur due to weather, holidays, customs, carrier delays, incorrect addresses, global logistics disruptions, high shipping volume, or other events outside our control.
Order Changes and Address Updates
Please double-check your shipping address before placing your order.
You have 3 hours after placing your order to request changes, including shipping address updates.
To request a change, email us as soon as possible at:
Please include your order number and the requested change.
We will do our best to help, but changes are not guaranteed. Once your order has been sent to our shipping team, fulfillment partner, or carrier, we can no longer make changes to the order or shipping address.
4 Every Paw is not responsible for packages that are delayed, lost, returned, or undeliverable because of an incorrect or incomplete address entered at checkout.
Cancellations
Cancellation requests must be submitted within 6 hours of purchase by emailing:
Please include “CANCELLATION” in the subject line and provide your order number.
We will do our best to cancel eligible orders, but cancellations are not guaranteed. Once an order has been sent to fulfillment, packed, shipped, or handed off to a carrier, it can no longer be canceled.
If your order has already shipped, please refer to our Returns & Exchanges Policy.
Tracking
You will receive a shipping confirmation email with tracking information once your order ships.
Tracking may take 2–5 business days to show movement after the label is created. This is normal. Some carriers do not scan packages immediately, especially during high-volume periods or international transit.
If your tracking has not updated for several business days, please continue to monitor the tracking page. If there is no movement after a reasonable period, contact us at support@4everypaw.com and we’ll help review the shipment.
Domestic Shipping
Domestic delivery times depend on the shipping method selected at checkout, product availability, and the destination address.
Most domestic orders arrive within 8–15 business days after processing.
Some shipping methods may include tracking, while others may have limited tracking depending on the carrier and fulfillment route.
International Shipping
International delivery times vary by country, customs process, carrier, and local postal service.
Most international orders arrive within 8–20 business days after processing, but some shipments may take longer due to customs paperwork, import reviews, local postal delays, or seasonal shipping volume.
International shipping estimates are approximate and are not guaranteed.
Customs, Duties, and Import Fees
International orders may be subject to customs duties, import taxes, tariffs, VAT, brokerage fees, or other charges when the package arrives in your country.
These charges are not included in your order total unless specifically stated at checkout and are the responsibility of the recipient.
4 Every Paw does not control customs fees, import rules, or customs processing times. Please check your country’s import rules before placing an order.
By placing an international order, you authorize 4 Every Paw and its fulfillment partners to arrange export, shipping, customs documentation, and import processing on your behalf where applicable.
Lost, Stolen, or Undelivered Packages
If your package is delayed, lost, stolen, marked delivered but not received, or returned to sender, please contact us at:
We’ll review the tracking and do our best to help.
4 Every Paw is not responsible for packages that are lost, delayed, returned, or undeliverable because of:
- Incorrect or incomplete shipping addresses;
- Missing apartment, suite, or unit numbers;
- Refused deliveries;
- Unclaimed packages;
- Carrier delivery errors;
- Customs delays;
- Theft after delivery;
- Failed delivery attempts;
- Recipient unavailable at the time of delivery.
If a package is returned to sender because of an incorrect address, refusal, customs issue, or failed delivery attempt, additional shipping fees may apply to reship the order.
Damaged Items
If your item arrives damaged, please contact us at support@4everypaw.com within 7 days of delivery.
Please include:
- Your order number;
- A description of the issue;
- Photos of the damaged item;
- Photos of the packaging, if available.
We may offer a replacement, refund, store credit, or another solution depending on the issue and product availability.
Missing Items or Incorrect Items
If your order arrives with a missing item or incorrect item, please contact us at support@4everypaw.com within 7 days of delivery.
Please include your order number and a clear description of the issue so we can help resolve it.
Holiday Shipping
During holiday periods, carrier networks and fulfillment centers may experience higher volume and longer processing times.
We recommend placing holiday orders as early as possible. Holiday delivery is not guaranteed unless a guaranteed delivery option is specifically offered at checkout.
Each year, we may publish recommended holiday shipping cutoff dates based on carrier guidance and fulfillment capacity. Orders placed after the recommended cutoff date may still ship, but they may not arrive before the holiday.
Shipping Delays Outside Our Control
We are not responsible for delays caused by events outside our control, including:
- Carrier delays;
- Customs delays;
- Weather events;
- Natural disasters;
- Public holidays;
- Labor disruptions;
- Global logistics issues;
- Incorrect shipping information;
- High-volume sales periods;
- Inventory transfers;
- Customs inspections;
- Government restrictions;
- Other unforeseen disruptions.
We appreciate your patience if your order is affected by one of these delays.
Returns and Exchanges
For information about returns, refunds, exchanges, and eligibility, please see our Returns & Exchanges Policy.
Contact Us
If you have questions about shipping or need help with an order, contact us at:
4 Every Paw
Email: support@4everypaw.com